SECURITY ALERT: Beware of Scams Using Phone Calls Requesting Personal Information / Banking Information / Payment For Credit Card Transactions.??

AEON Credit Service (M) Berhad would like to remind members of the public to be more vigilant when receiving any calls claiming that it is from AEON Credit Service (M) Berhad or Bank Negara Malaysia or any commercial banks.

The facts are that:

03-2719 9999 & 03-2698 8044 numbers are generated by the fraudster using special ?VOIP? device in order for victims to see that the phone numbers appear to be genuine and belongs to AEON Credit & Bank Negara Malaysia.

Based on recent complaints received by AEON Credit Service (M) Berhad, there has been an increase in incidents of fraudsters making such calls to unknowing members of the public in order to fraudulently obtain their personal banking information, with the aim of siphoning monies from their accounts.??

Victim receives telephone call from 'AEON Credit Service' requesting victim to make a payment for their ?AEON credit card? outstanding balance. The fraudster would also highlight recent transaction which is not valid in order to sound more convincing.??

When the victim informs the fraudster that he/ she has no such credit card or transaction, the fraudster will sound concerned and will advise victim to lodge a report with Bank Negara Malaysia's ?Unit Kad Kredit Palsu? or report to AEON Branch. The fraudster will provide the victim with the telephone number for the ?Unit Kad Kredit Palsu?. Instead of letting the victim call Bank Negara Malaysia number, the fraudster will transfer the call to a ?PIC? from Bank Negara Malaysia and they will inform the victim that the call is to be recorded. Then the victim will receive another phone call claiming to be from Bank Negara Malaysia.?

When the victim is persuaded by their concern, the fraudster will request for information relating to the victim's banking and credit card accounts. The fraudster will then instruct the victim to transfer money over the counter to a third party account on the pretext of safeguarding the victim's money.?

In other cases, fraudsters will request for information relating to the victim's banking and credit card accounts to illegally transfer funds out of the victim's bank account.?

Please be reminded to ignore such call/ sms/ email and to refrain from giving personal banking information to anyone?under any circumstances. Financial institutions, including credit card issuers and Bank Negara Malaysia and all banking institutions will never request for personal banking information when contacting customers, be it via telephone calls, SMS or emails.?

Walk-in to any nearest AEON Credit branch/ Call customer Care Line at 03-2719 9999/ Email to .

WANT TO KNOW MORE on financial scams activities, visit the financial fraud alert site at http://fraudalert.bnm.gov.my??